Category Archives: Operations management

What is an Operations Manager?

An operations manager runs the meat and potatoes daily business of the company; the basic processes of manufacturing or developing goods and services from which the company makes its profit.  The operations manager is the person who is responsible for … Continue reading

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How Do I Stay On Schedule?

As a business consultant, I see workflow. I enjoy operations management. It comes across rather like a puzzle to solve. One of the indicators that attention is needed in the area is schedule misses. Solid operations management yields staying on … Continue reading

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When Do I Need A CRM Solution?

Today’s business owners need all the tools and capabilities available to them with operations management for growth, profitability and stability in their company. One of the most important tools at your disposal is a customer relationship manager database (CRM). When … Continue reading

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Where Is the Workflow Holdup in Our Business?

While it would be nice if your business experienced smooth sailing all the time, that’s not going to be the case. Skilled business owners understand that there will be problems along the way, but sometimes they’re hard to define. This … Continue reading

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Are We Staffed Properly? Whom Do We Hire?

Your company will only be as successful as the people you employ. Are you staffed properly? How do you know whom to hire? These are not questions you can leave to chance. If you’re struggling here, the best option is … Continue reading

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Benefits of Having a City of Portland EEO Certification in Your Construction Business

Most contractors are interested in getting government contracts, and the City of Portland has a wealth of government work available for bidding, providing the contractor meets a number of basic requirements and certifications. Getting government contracts or City of Portland … Continue reading

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How Do I Keep Track of People That Call In?

Customers fuel your profitability and growth, that’s certainly no secret. However, for businesses experiencing considerable traffic, keeping track of client information, appointments, customer needs and other vital data is critical, time consuming and can be very problematic. For instance, how … Continue reading

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What Pinterest Does To Help General Contractors In Marketing

When it comes to online marketing, you have a wealth of options available. You can make use of everything from blogging to social bookmarking sites. However, social media has become one of the best ways to enjoy targeted marketing and … Continue reading

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What Are Other Contractors Doing?

As a business owner, you are naturally very curious about your competition, and you should be.  While the work flow is generally quite similar from one general contracting company to another, there are many times when you can’t help but … Continue reading

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